Corporate intranets gained popularity during the 1990s. Having access to a variety of company information via a web browser was a new way of working. Intranets quickly grew in size and complexity, and webmasters (many of whom lacked the discipline of managing content and users) became overwhelmed in their duties. It wasn't enough to have a consolidated view of company information, users were demanding personalization and customization. Webmasters, if skilled enough, were able to offer some capabilities, but for the most part ended up driving users away from using the intranet.
The 1990s were a time of innovation for the concept of corporate web portals. Many companies began to offer tools to help webmasters manage their data, applications and information more easily, and through personalized views. Some portal solutions today are able to integrate legacy applications, other portals objects, and handle thousands of user requests.
Today’s corporate portals are sprouting new value-added capabilities for businesses. Capabilities such as managing workflows, increasing collaboration between work groups, and allowing content creators to self-publish their information are lifting the burden off already strapped IT departments.
In addition, most portal solutions today, if architected correctly, can allow internal and external access to specific corporate information using secure authentication or Single-Sign-On.
JSR168 Standards emerged around 2001. Java Specification Request (JSR) 168 standards allow the interoperability of portlets across different portal platforms. These standards allow portal developers, administrators and consumers to integrate standards-based portals and portlets across a variety of vendor solutions.
Microsoft's SharePoint Portal Server line of products have been gaining popularity among corporations for building their portals, partly due to the tight integration with the rest of the Microsoft Office products. Research by Forrester Research in 2004 shows that Microsoft is the vendor of choice for companies looking for portal server software[1].
In response to Microsoft's strong presence in the portal market, other portal vendors are being acquired, or are challenging their offering. Oracle Corporation, in 2007, released Web Center Suite, a similar product to SharePoint. Web Center Suite has a full line of collaboration tools (blogs, wikis, team spaces, calendaring, email, etc.). IBM recently revamped WebSphere.
In addition, the popularity of content aggregation is growing and portal solution will continue to evolve significantly over the next few years. The Gartner Group predicts generation 8 portals to expand on the enterprise mash-up concept of delivering a variety of information, tools, applications and access points through a single mechanism.
With the increase in user generated content, disparate data silo's, and file formats, information architects and taxonomist will be required to allow users the ability to tag (classify) the data. This will ultimately cause a ripple effect where users will also be generating adhoc navigation and information flows.
Some useful lessons can be learned from web 2.0 applications such as Netvibes, PageFlakes, Protopage and a new breed of competitors, such as PersonAll, use this angle to enter the market.
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